Privacy policy

Responsible Body for Data Protection law:
Emotion Warenhandels GmbH
Bordeaux Str. 3
28309 Bremen
+44 (0)20 34 99 50 19

Cookies and similar technologies

We and our partners use cookies and similar technologies, such as tags and pixels (“Cookies”), to personalise and improve your customer experience as you use our Websites and Mobile Apps and to provide you with relevant online advertising. This section provides more information about Cookies, including how we use them and how you can exercise your choices about our use of Cookies.

How we use cookies

Cookies are small text files containing a unique identifier, which are stored on your computer or mobile device so that your device can be recognised when you are using a particular website or mobile app. They can be used only for the duration of your visit or they can be used to measure how you interact with services and content over time. Cookies help to provide important features and functionality on our Websites, and to improve your customer experience.

When you consent to Cookies on our Website, these may be used to do the following:

Improve the way our websites work

  • Cookies allow us to personalise your experience and allow you to use many features in our shop
  • With cookies we can remember the contents of your shopping basket and your preferences when you return to our website


Improve the performance of our websites

  • Cookies help us to understand how our websites are being used by providing statistics about each page visited by our customers

These Cookies collect data that is mostly aggregated and anonymous.


Deliver online advertising

  • We use Cookies to deliver online advertising that we belive is most relevant to you on our Website.
    This includes advertisements on Social Media Platforms and the Websites of other organisations.

These Cookies may collect information about your your IP address, the website you arrived from and information about your purchase history or the content of your shopping basket. This means that you may see our adverts on our Websites and on other organisations’ websites.


Analyse the effectiveness of our online advertisements

  • Cookies can tell us if you have seen a specific advert, and how long it has been since you have seen it. This information allows us to measure the effectiveness of our online advertising campaigns and control the number of times you are shown an advert.


Third parties operating on our Websites

The below list includes all companies whose cookies we use on our Websites.

  • Google
    Measurement, Analytics and Advertisement
  • Facebook
    Measurement, Analytics and Advertisement
  • NextRoll/AdRoll
    Measurement, Analytics and Advertisement
  • Bing
    Measurement, Analytics and Advertisement
  • Responseiq
    Immediate Callback Service
  • Trbo
    Personalization, Measurement and Analytics


Your Choices when it comes to cookies

You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other device. You can find more detailed information about how you can manage Cookies through your browser’s help function. If you choose to disable some or all Cookies, you may not be able to make full use of our Websites. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use any of our products and services that require you to sign in.

Your rights

Being the data subject, you have the following rights according to:

• art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;

• art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;

• art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required

  • to exercise the right of freedom of expression and information;
  • for compliance with a legal obligation;
  • for reasons of public interest or
  • for establishing, exercising or defending legal claims;


• art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as

  • the accuracy of the data is contested by you;
  • the processing is unlawful, but you refuse their erasure;
  • we no longer need the data, but you need it to establish, exercise or defend legal claims, or
  • you have lodged an objection to the processing in accordance with art. 21 GDPR;


• art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;

• art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters

E-Mail marketing

E-mail advertising if you subscribe to the newsletter

If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using the data required or disclosed by you separately for this purpose. You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

Contact details of the data protection officer:

If goods or a service are ordered over the Internet, Emotion saves the text of the contract and also sends it to the customer via e-mail on request alongside the present terms and conditions.

For the purpose and duration of the delivery of the goods, Emotion passes on the customer's personal details that are required for the delivery to the assigned carrier. Personal details are not passed on to any other third parties.

In order to prevent misuse of our offer, we keep a record of your IP address with every order whilst maintaining your privacy.

For analysis purposes, we use the systems etracker and Piwik. All details are treated confidentially and exclusively used anonymously for statistical evaluations.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files placed on your computer, to help the website to analyse how users use it. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on its server in the USA.
This website uses an anonymisation function for IP addresses so that they are only saved and processed by Google in short form. Google uses this information to evaluate your use of the website, to compile reports on website activity for the website operators and to provide other services related to website activity and Internet usage. Google may also transfer this information to third parties insofar as it is required to do so by law or if such third parties process the information on Google's behalf. Google will never associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this you may not be able to use all functions of this website. With the help of a browser extension (available at"), you can object to the general data collection and storage by Google Analytics at any time with effect for the future. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.